I am currently working as a Senior Experience Design Manager at CVS Health. To strategize and develop consumer-centric digital health experiences.
As a User Experience Practitioner, I help integrate user-centered design principles throughout the UX team to improve the user experience for software applications or products. I conduct research methods and review user insights to help increase customer interaction for existing product solutions or future road mapping. As a Creative Thinker, Gatekeeper, and UX Lead, I have optimized the user experience through my ability to influence others.
Main Skills:
Rapid Wireframing + Prototyping
User Research + Strategy
Leading Ideation Sessions
Managing + Inspiring Creativity
Usability Testing
Web Accessibility - 508/WCAG compliance
UX Lead for Agile/Scrum Environments
Information Architecture
Design Thinking Principles
User Flows / Journey Maps
UX Best Practices + Standardization
Extra Skills:
I love consulting with startups and entrepreneurs to help establish branding, improve customer experiences, and launch innovative products into the marketplace. I help assist and build teams in the following areas:
UX Research
Design Strategy
Brand Development
Creative Concept
Please contact me to discuss future projects.