What I Do

15 Years of Design Experience

 

I am currently working as a Senior Experience Design Manager at CVS Health. To strategize and develop consumer-centric digital health experiences.

As a User Experience Practitioner, I help integrate user-centered design principles throughout the UX team to improve the user experience for software applications or products. I conduct research methods and review user insights to help increase customer interaction for existing product solutions or future road mapping. As a Creative Thinker, Gatekeeper, and UX Lead, I have optimized the user experience through my ability to influence others.


I’m a dreamer, 🦉night owl, 🐕 dog lover, and ☕️ coffee addict living in Nashville, Tennessee.

Main Skills:

  • HFI-CUA™ - Certified Usability Analyst

  • Rapid Wireframing + Prototyping

  • User Research + Strategy

  • Leading Ideation Sessions

  • Managing + Inspiring Creativity

  • Usability Testing

  • Web Accessibility - 508/WCAG compliance

  • UX Lead for Agile/Scrum Environments

  • Information Architecture 

  • Design Thinking Principles

  • User Flows / Journey Maps

  • UX Best Practices + Standardization


Extra Skills:

I love consulting with startups and entrepreneurs to help establish branding, improve customer experiences, and launch innovative products into the marketplace. I help assist and build teams in the following areas:

  • UX Research

  • Design Strategy

  • Brand Development

  • Creative Concept

Please contact me to discuss future projects.